Microsoft Operations Framework Foundation

Summary

The Microsoft Operations Framework Foundation exam is based on the MOF guidance. This guidance includes best practices and provides guidelines on how to determine what an IT organization needs and how to successfully approach IT Service Management.

 

Target group

Professionals who are involved in the day-to-day IT operations of organizations, as well as individuals who are interested in fulfilling such a role.

 

Context

The Microsoft Operations Framework includes best practices, principles and models that are geared towards ensuring the availability, reliability and manageability of IT systems. This certificate is based on MOF 4.0 by Microsoft.

 

Prerequisites

Experience in the field of Operations Management is required for entry to this module.

 

Exam content

 1. The MOF Overview     5%

2. The Plan Phase          20%

3. The Deliver Phase     20%

4. The Operate Phase   25%

5. The Manage Layer    30%

 

Exam Details

• Number of questions: 40
• Pass mark: 65%
• Open book: no
• Electronic equipment permitted: no