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Account Manager

Senior focal point for client sales and customer satisfaction.

 

Mission

Builds business relationships with clients to facilitate the sale of hardware, software, telecommunications or ICT services. Identifies opportunities and manages sourcing and delivery of products to customers.

Has responsibility for achieving sales targets and maintaining profitability.

 

Deliverables

Accountable for

Sale

Responsible for Business Relationship
Contributor for

Production Forecast

Sales Forecast

Technical Proposal

 

Main task(s)

  • Maintain overall customer satisfaction with products and/or services
  • Identify opportunities to propose new products or services to client(s)
  • Be the primary contact point for client executive management
  • Deliver value added presentations related to products and services to customer executive management
  • Lead negotiations to establish profitable contracts with client(s)
  • Maintain and enhance business relationships

KPI area

Sales quota achievement

e-Competences for this profile



Level
Sales Proposal Development
4
Channel Management 4
Sales Management 5
Forecast Development 3
Relationship Management 4

 

Senior focal point for client sales and customer satisfaction
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EXIN International

Radboudkwartier 223
Radboudhof, floor 5 (Hoog Catharijne)
3511 CJ Utrecht
The Netherlands

 

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