Certified Data Centre Facilities Operations Manager

Certified Data Centre Facilities Operations Manager


The Certified Data Centre Facilities Operations Manager (CDFOM) course is a 3 day course which will enable participants to gain in-depth knowledge in managing data centre operations. EPI and EXIN work together with EXIN Accredited Training Providers (ATP’s) on the EPI Data Center certificates. Therefore you can only book your EPI exams at the official EXIN ATP’s.


Target group

The primary target audience for this course is an IT, facilities or Data Centre Operations professional working in and around the data centre and having oversight accountability or responsibility for achieving and improving high availability and manageability of the data centre operations. It is advisable for the participants to have some experience in data centre operations although it is not required. Highly recommended is to attend the CDCP® course prior to attending CDFOM®.



Capacity planning, latest green initiatives, how to properly commission and de-commission equipment, compliance to safety standards, statutory compliance and international standards, managing people, vendor management, handling incident/crisis management as well as how to keep operations really simple, manageable, effective and efficient and much more. The certificate expires after 3 years.


e-Competence Framework (e-CF)

The mapping of this certificate against the e-Competence Framework.


 e-CF Area   e-Competence e-1 e-2 e-3 e-4 e-5
PLAN A.2. Service Level Management          
A.4. Product / Service Planning          
A.8. Sustainable Development          
BUILD B.2. Component Integration          
B.5. Documentation Production          
B.6. Systems Engineering          
RUN  C.1. User Support          
C.2. Change Support          
C.3. Service Delivery          
ENABLE D.4. Purchasing          
D.8. Contract Management          
D.9. Personnel Development          
MANAGE E.8. Information Security Management          

Legend for coverage

  General - The competence is covered at the level indicated
  Partial - The competence is covered to some extent
  Superficial - Relevant knowledge is covered to some extent
  The competence level is available in the framework
  The competence level is not available in the framework



Evidence of training of CDFOM® by an EXIN accredited training provider.


Exam content

- Data Centre Operations Team

- Vendor Management

- Maintenance Contracts

- Managing Safety & Statutory Requirements

- Service Level Agreements (SLA) Management

- Managing Physical Security

- Managing Daily Data Centre Operations / Floor Management

- Walk Around Duties

- Capacity Management

- Cable Management

- Data Centre Cleaning and Pest Control

- Best Practices for M&E Maintenance Regime

- Data Centre Monitoring and Automation

- Managing Documentations / Archives

- Equipment Life-Cycle Management


Exam Details

Number of questions: 


Pass mark:         

75% (45 out of 60)

Open book exam:


Use of electronic devices permitted during the exam:



This exam is available in these languages:

  • English
  • Japanese
Interested in another language? Please contact us
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EXIN International

Arthur van Schendelstraat 650


The Netherlands


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