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EXIN Application Management Foundation with reference to ASL

EXIN Application Management Foundation with reference to ASL

Summary

ASL is the key to application administration and management. The framework of the Application Services Library includes the processes and activities that come into play in application management. From management to maintenance and renewal.

New releases of software are being rolled out at ever increasing frequencies which means that application management is become more and more important. Participants can use the EXIN Application Management Foundation with reference to ASL certificate to prove that they are familiar with the conceptual framework, processes and activities of application management.

 

Target group

IT managers who want to professionalize the application management in their organization and wish to offer internal customers impeccable performance and good service. Streamlined application management is an essential prerequisite for the continuity of an organization’s systems.

 

Context

Application management is a mission-critical factor: it demands a structured and professional approach. The Application Services Library offers tools for managing, maintaining and renewing applications. The EXIN Application Management Foundation with reference to ASL certificate fits in well with EXIN Cloud Computing Foundation and EXIN IT Service Management based on ISO/IEC20000.

 

e-Competence Framework (e-CF)

The mapping of this certificate against the e-Competence Framework.

 

Level
 e-CF Area   e-Competence e-1 e-2 e-3 e-4 e-5
PLAN A.4. Product / Service Planning          
A.6. Application Design          
BUILD B.1. Application Development          
B.2. Component Integration          
B.3. Testing          
RUN C.1. User Support          
C.2. Change Support          
C.3. Service Delivery          
C.4. Problem Management          


Legend for coverage:

  General - The competence is covered at the level indicated
  Partial - The competence is covered to some extent
  Superficial - Relevant knowledge is covered to some extent
  The competence level is available in the framework
  The competence level is not available in the framework

 

Prerequisites

None

 

Exam content

The context of Application Management: 23%
The processes of Application Management: 
67%
The use of Application Management: 10%

 

Exam Details

Number of questions: 40
Pass mark: 65% (26 of 40)
Open book/notes:   no
Electronic aids allowed: no

 

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