Microsoft® Operations Framework (MOF) is a widely used standard for IT service management in organizations. The MOF Foundation exam is based on the MOF guidelines. The EXIN certificate is based on Microsoft ’s MOF.


IT professionals, who pass this exam, are able to set up operational processes quickly and effectively. With MOF, you link together the use of human resources, processes and risk management. The MOF guidelines include best practices, principles and models.


The Microsoft® Operations Framework (MOF) is oriented towards daily operational processes. MOF emphasizes the organizational side more than the technical side. With the MOF, you can properly decide for yourself what your IT organization needs and how to successfully approach IT service management.

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