Technical Specialist

Maintains and repairs hardware and software on client premises.



To effectively maintain customer hardware/software. Responsible for delivering timely and effective repairs to ensure optimal system performance and superior customer satisfaction.



Accountable for

Solved Incident

Responsible for Up-to-date Solution
Contributor for
Solution Documentation


Main task(s)

  • identify software and hardware problems and repair
  • Perform regular maintenance on hardware and software components
  • Install cables and configures hardware and software
  • Document system addresses and configurations
  • Run diagnostic programs or use test equipment to locate source of problems
  • Communicate effectively with end users and customer management
  • Maintain security and functionality through application of program temporary fixes

KPI area

Efficiency and speed of problem resolution

e-Competences for this profile

Change Support
Service Delivery 2
Problem Management 3
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EXIN Holding

Arthur van Schendelstraat 650


The Netherlands


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