Microsoft Operations Framework Foundation
SummaryThe Microsoft Operations Framework Foundation exam is based on the MOF guidance. This guidance includes best practices and provides guidelines on how to determine what an IT organization needs and how to successfully approach IT Service Management.
Professionals who are involved in the day-to-day IT operations of organizations, as well as individuals who are interested in fulfilling such a role. Experience in the field of Operations Management is required for entry to this module.
ContextThe Microsoft Operations Framework includes best practices, principles and models that are geared towards ensuring the availability, reliability and manageability of IT systems. This certificate is based on MOF 4.0 by Microsoft.
1. The MOF Overview 5%
2. The Plan Phase 20%
3. The Deliver Phase 20%
4. The Operate Phase 25%
5. The Manage Layer 30%
- Number of questions: 40
- Pass mark: 65%
- Open book: no
- Electronic equipment permitted: no
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