Complaints, Legal & Policies

The Rules and Regulations for EXIN’s Examinations are applicable on the participation in all EXIN Examinations. The Rules and Regulations include important provisions on examination, exam rules, sanctions, review and appeals. For candidates who register directly with EXIN, the General Terms and Conditions for the Participation in EXIN Exams are applicable in addition. These General terms and Conditions include provisions concerning registration, payment, cancellation and rescheduling of exams. On the usage of EXIN Vouchers, the Candidate Voucher Conditions are applicable in addition.


EXIN reminds you that these rules for candidates may change and recommends that you read them regularly, to stay informed about possible changes.


Download or print the Rules and Regulations

Download or print the Candidate Vouchers Conditions

Download or print the General Terms and Conditions

Review, complaints and appeals

EXIN’s 10 Commitments to Impartiality, Objectivity and Quality

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