Master in IT Service Management based on ISO/IEC 20000

EXIN IT Service Management Master is based on ISO/IEC 20000 and is designed to provide evidence of a professional’s ability to create and evaluate the overall IT service management system. This seminar-based assessment tests a candidate’s knowledge of how to initiate organizational change to meet the compliance requirements of an organization. The syllabus covers: Setting the direction for the IT organization Directing the IT organization Monitoring the performance of the IT organization Governing the IT service management system Comprehensive ITSM Capability

Agende seu exame
Master in IT Service Management based on ISO/IEC 20000
  • Details
  • Training methods
  • Downloads
Duração do exame: 2 hours
Tipo: Specials
Índice mínimo para aprovação: 65%
Permitido consultas de livros/notas: Não
Permitido utilizar equipamentos eletrônicos: Sim
Nível: Expert
Idiomas disponíveis: English
Requisitos: Successfully Completed an Accredited EXIN ITSM Master Masterclass
Three Years of Relevant Master Experience
Passed the EXIN ITSM Expert Level - Consultant / Manager

Métodos de treinamento

  • Classroom based

DOWNLOADS

Você precisa do Preparation Guide ou Sample Exam em um idioma diferente? Por favor entre em contato através deste formulário.