CCC Professional Cloud Service Manager is an advanced certification which tests candidates' fundamental knowledge of cloud service management. This includes how to implement new solution practices whilst maintaining existing system performance, processes and functions. It does this whilst focusing on the impact on consumers and providers.
This certification is ideal for service management professionals who work within a cloud computing context. IT service management professionals and cloud strategists also benefit from this exam. Professional Cloud Service Manager is an advanced-level certification. It is recommended to have previously completed CCC Cloud Technology Associate and CCC Virtualization Essentials and that participants are conversant with Cloud concepts and vocabulary. Participants further benefit from a strong background in IT service management, who have completed one or more certifications or who have practical experience in applying IT service management best-practices.
Cloud Service Management Fundamentals
Cloud Service Management Roles
Cloud Service Management Strategy
Cloud Service Management Design, Deployment and On-boarding
Cloud Service Management
Cloud Service Management Economics
Cloud Service Management Governance
Showing the value of cloud services
Popular service management frameworks