EXIN Certified Agile Service Manager
As more organizations decide to adopt agile principles, the demand for professionals who have agile skills has been increasing. Agile has traditionally been associated with development teams but now other departments are also sitting up and taking notice of the benefits and results of an agile mindset. The role of Agile Service Manager came about by applying agile principles to Service Management. Changing just one of the agile principles in the process (working services over comprehensive documentation) has led to a shift in service management for the better with more focus on the customer, more agility, and less waste.
|Duration:||4 hours and 30 minutes|
|Electronic equipment allowed:||No|
|Available languages:||English, Brazilian Portuguese|
|Requirements:||EXIN Agile Scrum Foundation can be replaced by:
• EXIN Agile Scrum Product Owner
• EXIN Agile Scrum Master
• Scrum.Org PSM
• Scrum Alliance CSM
EXIN ITSM Foundation can be replaced by:
• EXIN ITSM Specialist
• EXIN SIAM Foundation
• EXIN SIAM Professional
• ITIL (any level)
Please note - out of the 4 certifications required, only 1 can be a non-EXIN certificate.