Professionele Communicatie Foundation
The certification Professionele Communicatie Foundation focuses on teaching basic knowledge about oral and written communication. Various aspects of communication that are relevant for IT professionals are covered.
Who is this certification for?
The certification provides a basis of knowledge for experienced and beginning IT professionals. It is meant for all roles and levels within IT: from service desk employee to application manager to IT manager.
Structure in communication
Leren communiceren. Handboek voor mondelinge en schriftelijke communicatie
Groningen: Wolters-Noordhoff, zesde herziene druk, 2012
ISBN 978 90 01 78892 6