Recently, EXIN teamed up with Mike Orzen, known as the “Father of Lean IT”, for a webinar to explore the relationship between Service Management, Lean, Agile, and DevOps. The 1-hour webinar looked at the way in which seemingly different approaches in the IT field can actually work together harmoniously.
There is an interesting development in the IT community – it has to do with the tension between seemingly different frameworks and models. It’s almost impossible to open a website or publication about IT without coming across ITIL 4.0, DevOps, Agile or Lean. Are these approaches at odds with one another? How do you know which is right for your organization? Is there a sequence one should follow to learning about and deploying them? What is the best way to view these various frameworks? How can we make sense of it all?
Watch the webinar to find out how to make Lean, Agile, and DevOps play well together!
About Mike Orzen
Mike Orzen (CMA, CFPIM, PMP, LITP) has been called the ‘Father of Lean IT’. With more than 25 years’ experience in coaching and consulting in the IT space, Mike’s passion for continual improvement and effective Enterprise Excellence methods help build a healthy organizational culture within IT and throughout the enterprise.
His career spans the evolution of enterprise-wide information technology, with hands-on experience in continuous improvement and innovation in IT working with the business across many industries. This includes the successful application of Lean, Agile, and DevOps in Service Industries, Banking, Insurance, Apparel, Manufacturing, Health Care, Aerospace and Food & Beverage.
Mike is Teaching Fellow with The Shingo Institute for Enterprise Excellence and a faculty member and advisor to the Lean Enterprise Institute. As founder of Mike Orzen & Associates, he shares his passion for transforming IT through respectfully engaging people, improving business process capability, and leveraging technology to enable a culture of Enterprise Excellence. Mike coaches many professionals and students both remotely and during on-site visits.