What’s Preventing Greater ITAM Adoption?

By Rachel Jones

I’ve written about ITAM adoption before and I’m sure I’ll continue to do so for many years to come. That, for many companies, IT asset management (ITAM) – including software asset management (SAM) – has long been on the enterprise-IT to-do-list, but for many reasons it has never risen high enough up to gain real traction in terms of attention and investment. ITAM has been, and continues to be, the poor relation to corporate IT service management (ITSM) activities.

Every year I think that corporate IT organizations will finally wake up to the fact that they’re wasting a significant amount of their IT funding each year on: 

  • New hardware and software procurement when they don’t actually need to
  • Support and maintenance fees for more assets than they actually need/use (or for “shelf-ware”)
  • Internally-supporting and hosting, and paying maintenance on assets that should have been decommissioned
  • And now with SaaS and cloud, how many companies are paying for subscriptions for services that they no longer use?
  • Plus of course, let’s not forget that software license compliance is still very important too.

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