VeriSM™ Plus looks at progressive practices and how they relate to Service Management. The certification focuses on the impact of progressive practices and innovative technologies on modern Service Management. It covers the following topics: The Service Organization People and Organizational Structure The VeriSM™ Model Progressive Practices Innovative Technologies Getting Started
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- Training methods
|Number of questions:||20 (Multiple Choice)|
|Electronic equipment allowed:||No|
|Available languages:||English, Japanese, Spanish, Brazilian Portuguese|
- Classroom based
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