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Central IT Tecnologia da informacao LTDA (UNICIT)

Available qualification programs

EXIN IT Service Management based on ISO/IEC 20000

EXIN IT Service Management focuses less on the theory and more on the practical side of ITSM. It combines key IT service management elements with the quality principles of the ISO/IEC 20000 standard. The EXIN IT Service Management certification program offers several side-entry and bridge possibilities for those professionals with ITIL® qualifications.

EXIN Agile Scrum

EXIN Agile Scrum is the world’s first certification program to combine Agile service management with the Scrum process framework. Scrum is being used by over 70% of Agile teams* which makes this an ideal combination. The advantages of using Agile include increased productivity, improved visibility and being better able to deal with changing priorities. These benefits have led to it being adopted across a wide range of disciplines and organizations and not just in software development.

*The 10th Annual State of Agile report

Lean IT

By applying principles borrowed from lean manufacturing the IT industry has embraced a new way of working. This lean method focuses on reducing waste through the elimination of work that adds no value to a service or product. Lean IT aims to instill a continuous improvement mindset within organizations. This is done striving to understand customer value, the processes that deliver that value and the needed attitude to achieve that value. The Lean IT certifications offered by EXIN have been developed by the Lean IT Association (LITA). This non-profit organization comprises 3 examination institutes (APMG, EXIN and PEOPLECERT) and 3 accredited training organizations (ITpreneurs, Pink Elephant and Quint Wellington Redwood).

EXIN Business Continuity Management

The EXIN Business Continuity Management certification program focuses on the management system for business continuity. As the leadership component is recognized as an essential part of business continuity, great emphasis is placed on the managerial commitment and its requirements in this program. The certification is based on ISO/IEC 22301:2012 - the internationally recognized management system standard for business continuity. This means that Business Continuity Management certification can be applied to all organizations worldwide, regardless of type, size or products offered. The Business Continuity Management certification is closely related to other governance certifications, such as ISO 9001, IT Asset Management, and other security certifications, such as Information Security based on ISO/IEC 27002.