EXIN IT Service Management based on ISO/IEC 20000

EXIN IT Service Management se concentre moins sur la théorie que sur le côté pratique de l'ITSM. Ce programme combine des éléments clés de la gestion des services informatiques (ITSM) à des principes de qualité de la norme ISO/IEC 20000. Le programme de certification EXIN IT Service Management offre une porte d'entrée latérale et des possibilités de passerelle pour des professionnels ayant des qualifications ITIL®.

IT Service Management Foundation based on ISO IEC 20000
EXIN IT Service Management Foundation tests a candidate’s fundamental knowledge of key information and concepts of ITSM. The emphasis...
IT Service Management Foundation Bridge based on ISO IEC 20000
EXIN IT Service Management Foundation Bridge tests a candidate’s fundamental knowledge of key information and concepts of ITSM. The...
Expert in IT Service Management based on ISO/IEC 20000
The EXIN IT Service Management Expert certification enables professionals to take on the role of a leader within an ITSM-oriented...
Internal Auditor in IT Service Management based on ISO/IEC 20000
EXIN IT Service Management Internal Auditor examines the knowledge and techniques required for internal, supplier and certification audits. Professionals are...
Specialist in IT Service Management based on ISO/IEC 20000
EXIN IT Service Management Specialist focuses on the practical activities and competences that are required by mid-level IT Service Management...
Master in IT Service Management based on ISO/IEC 20000
EXIN IT Service Management Master is based on ISO/IEC 20000 and is designed to provide evidence of a professional’s...