EXIN IT Service Management based on ISO/IEC 20000

O EXIN IT Service Management concentra-se menos na teoria e muito mais na prática do ITSM. Ele combina os principais elementos de gerenciamento de serviços de TI com os princípios de qualidade da norma ISO/IEC 20000. O programa de certificação no EXIN IT Service Management oferece várias possibilidades paralelas de aperfeiçoamento (bridge) para profissionais com qualificações ITIL®.

IT Service Management Foundation based on ISO IEC 20000
EXIN IT Service Management Foundation tests a candidate’s fundamental knowledge of key information and concepts of ITSM. The emphasis...
IT Service Management Foundation Bridge based on ISO IEC 20000
EXIN IT Service Management Foundation Bridge tests a candidate’s fundamental knowledge of key information and concepts of ITSM. The...
Expert in IT Service Management based on ISO/IEC 20000
The EXIN IT Service Management Expert certification enables professionals to take on the role of a leader within an ITSM-oriented...
Internal Auditor in IT Service Management based on ISO/IEC 20000
EXIN IT Service Management Internal Auditor examines the knowledge and techniques required for internal, supplier and certification audits. Professionals are...
Specialist in IT Service Management based on ISO/IEC 20000
EXIN IT Service Management Specialist focuses on the practical activities and competences that are required by mid-level IT Service Management...
Master in IT Service Management based on ISO/IEC 20000
EXIN IT Service Management Master is based on ISO/IEC 20000 and is designed to provide evidence of a professional’s...