Available qualification programs
By applying principles borrowed from lean manufacturing the IT industry has embraced a new way of working. This lean method focuses on reducing waste through the elimination of work that adds no value to a service or product. Lean IT aims to instill a continuous improvement mindset within organizations. This is done striving to understand customer value, the processes that deliver that value and the needed attitude to achieve that value. The Lean IT certifications offered by EXIN have been developed by the Lean IT Association (LITA). This non-profit organization comprises 3 examination institutes (APMG, EXIN and PEOPLECERT) and 3 accredited training organizations (ITpreneurs, Pink Elephant and Quint Wellington Redwood).
VeriSM™ is a Service Management approach for the digital age. It helps organizations to work flexibly, focus on business value, and understand the many progressive practices available. The certification program is based on the VeriSM™ model which emphasizes organizational goals and outcomes. It includes a management mesh which offers a flexible approach that can be adapted to suit timely establishment and improvement of products or services. The mesh includes resources, environment, technologies and management practices. The program literature, the VeriSM™ Body of Knowledge, was created with over 70 contributing authors and reviewers including thought leaders in the domain of Service Management from all over the world.