The management and analysis of Big Data can offer rewarding insights into customer behavior, market trends and areas for business development. This is why it is important for professionals in IT organizations to understand and harness the potential of their data. This Big Data certification program has been created in cooperation with the Cloud Credential Council (CCC). CCC is an international member-based organization that strives to enable IT professionals to be cloud-ready through competence development.
VeriSM™ is a Service Management approach for the digital age. It helps organizations to work flexibly, focus on business value, and understand the many progressive practices available. The certification program is based on the VeriSM™ model which emphasizes organizational goals and outcomes. It includes a management mesh which offers a flexible approach that can be adapted to suit timely establishment and improvement of products or services. The mesh includes resources, environment, technologies and management practices. The program literature, the VeriSM™ Body of Knowledge, was created with over 70 contributing authors and reviewers including thought leaders in the domain of Service Management from all over the world.