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Global Knowledge Network Netherlands B.V.

Global Knowledge delivers what technology and business process can’t—skills.
Whether you realize it or not, skills are the key limiter to your success.
Technology and process are crucial for accomplishing organizational objectives, but they’ve been democratized by the digital revolution. The larger issue are the skill gaps hijacking your technology return on investments. As a result, organizations who are successfully using technology to accelerate success are also successfully transforming the capabilities of their people to maximize investments.

Strategically located around the world—and online
Since 1995, we’ve grown to 15 offices and 1,500 employees. Our U.S.-based corporate headquarters is located in Cary, North Carolina. Canadian headquarters are in Toronto, and our Europe, Middle East and Africa headquarters are in Wokingham, UK.

International locations: Belgium, Canada, Denmark, Egypt, France, Ireland, Netherlands, Norway, Qatar, Saudi Arabia, Spain, Sweden, United Arab Emirates, the United Kingdom and, via partnership, Colombia, India and Mexico.

Between our international locations and online capabilities, we deliver what you need, when and where you need it and to who needs it. And we do it every day.  

Certificeringsprogramma's

EXIN Information Security Management ISO/IEC 27001

The EXIN Information Security Management (based on ISO/IEC 27001) certification program is designed to instill a security-conscious mindset at for employees every level within IT organizations. Each of the exams includes practical skills for handling confidential information. Professionals benefit from learning the essentials of managing in-house security policies from set up to implementation and monitoring. EXIN Information Security qualifications are based on the international standard ISO/IEC 27001.

Please note that as of the 1st of October 2017, a number of changes were implemented in the Information Security program. For more details please click here.

Lean IT

By applying principles borrowed from lean manufacturing the IT industry has embraced a new way of working. This lean method focuses on reducing waste through the elimination of work that adds no value to a service or product. Lean IT aims to instill a continuous improvement mindset within organizations. This is done striving to understand customer value, the processes that deliver that value and the needed attitude to achieve that value. The Lean IT certifications offered by EXIN have been developed by the Lean IT Association (LITA). This non-profit organization comprises 3 examination institutes (APMG, EXIN and PEOPLECERT) and 3 accredited training organizations (ITpreneurs, Pink Elephant and Quint Wellington Redwood).

EXIN BCS SIAM™

EXIN BCS SIAM™ (Service Integration and Management) looks at the methodology to manage multiple service providers and integrate them seamlessly to create a single business-facing IT organization. The principles of Service Integration and Management provide governance, management, integration, assurance, and coordination. The aligned approach to service management ensures that the customer organization gets maximum value and seamless service from its providers. The SIAM™ certification program has been developed by EXIN and BCS in cooperation with experts in the field.

VeriSM™

VeriSM™ is a Service Management approach for the digital age. It helps organizations to work flexibly, focus on business value, and understand the many progressive practices available. The certification program is based on the VeriSM™ model which emphasizes organizational goals and outcomes. It includes a management mesh which offers a flexible approach that can be adapted to suit timely establishment and improvement of products or services. The mesh includes resources, environment, technologies and management practices. The program literature, the VeriSM™ Body of Knowledge, was created with over 70 contributing authors and reviewers including thought leaders in the domain of Service Management from all over the world.