The concept of Service Integration and Management has picked up over the last couple of years. While the customer views it as a remedy to all their supplier-related woes, the service providers find it an appropriate wrapper for their services. For them, it not only provides structure to their overall transition and delivery models but also […]
In this recorded webinar, Kevin Holland shared insights about SIAM from his experience as a Service Integration and Management expert with many years of practical experience in the field. Watch the webinar below.
Many organizations are moving towards an environment where services are sourced from several service providers rather than just one. This phenomenon is called Service Integration and Management (SIAM). At EXIN, we know the importance of this approach and the skills you need to succeed with SIAM. These are the 5 best articles our experts wrote […]
Recently, a survey was conducted by BCS and EXIN about the use of Service Integration and Management (SIAM) in organizations. The survey was conducted on almost 3,800 professionals across 119 countries drawn from different domains, not just IT. Only 57% of the respondents were from the IT domain. The rest were from telecom, healthcare, energy sectors, […]