Tag Archives: ISO/IEC 20000

Is SIAM still relevant in today’s digital age? by Kevin Holland

SIAM in the digital age

Today’s world of IT moves very quickly. Technologies that were new just a few years previously are now seen as outdated.  IT is now used by the vast majority of the population. Using digital channels to make purchases is now the norm rather than the exception. Not so long ago you were pleased if a […]