VeriSM™ Plus

VeriSM™ Plus looks at progressive practices and how they relate to Service Management. The certification focuses on the impact of progressive practices and innovative technologies on modern Service Management. It covers the following topics: The Service Organization People and Organizational Structure The VeriSM™ Model Progressive Practices Innovative Technologies Getting Started

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VeriSM™ Plus
  • Details
  • Training methods
  • Downloads
  • ECF
Duration: 30 minutes
Number of questions: 20 (Multiple Choice)
Pass mark: 65%
Open book: No
Electronic equipment allowed: No
Level: Foundation
Available languages: English, Japanese, Spanish, Brazilian Portuguese

Training methods

  • Classroom based
  • E-Learning

Downloads

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Online sample exam