Monthly Archives: June 2018

VeriSM: Questions about Organization Maturity – By Jan F. Bouman

In presentations and trainings I have given about VeriSM so far, I noticed a recurring pattern among participants. They came from various service providers. Often organizations with traditional divisions between customer contact, development, production, delivery, IT and finance. This pattern was doubt whether their organizations, as service providers, were mature enough to tear down walls between silos […]