VeriSM™ is fundamentally an approach that can help support organizations in their efforts to decode the digital era. However, this does not just mean implementing digital technologies in your organization. It also means embracing the Enterprise Service management culture which focuses on building the required capabilities in the organization. Another essential element with regards to […]
Author Archives: EXIN
26
Feb
Feb
“Not another management framework!” In a service-management field already crowded by a lot of delivery frameworks—DevOps, Lean, Agile, Waterfall, SIAM, and so on—yet another framework might not be all that welcome. So it’s a good thing that VeriSM™ isn’t “just another framework.” In fact, it’s not a framework at all. So what is it—an approach? […]
27
Nov
Nov
One of the most interesting and important aspects of VeriSM is the Management Mesh. It is also the one which is the most difficult to get to grips with. So, let’s start with the obvious question: What is the VeriSM Management Mesh? ‘The Management Mesh represents the available resources, the current environment, available management practices and emerging […]
Digital Transformation, VeriSM™
5 Key Takeaways on VeriSM™ – Making Digital Transformation Work for You
13
Nov
Nov
Simplicity, Tailor-Made: a VeriSM™ Explainer Digital transformation can be a minefield of complexity, and as if to make matters worse, there are already a lot of frameworks out for managing various aspects of it. VeriSM is an approach that sits atop these frameworks, so it might seem as though only adds to this complexity. Thankfully, […]
12
Oct
Oct
VUCA has been a very popular term in geopolitical and economic discussions, describing everything from commercial environments to technological change. It’s a great phrase – remember, it came from the US Department of Defense during the beginning of the Cold War. As an acronym, VUCA defined the global environment at that time: Volatility Uncertainty Complexity […]
23
Aug
Aug
In the run-up to the launch of the second VeriSM book (VeriSM: Unwrapped and Applied) and the release of the VeriSM Professional certification in October, the IFDC and EXIN hosted a series of webinars to give people more insight into what VeriSM is, who is behind it and what it can mean for them. The […]
22
Aug
Aug
In the run-up to the launch of the second VeriSM book (VeriSM: Unwrapped and Applied) and the release of the VeriSM Professional certification in October, the IFDC and EXIN have organized a series of webinars to give people more insight into what VeriSM is, who is behind it and what it can mean for them. […]
05
Jul
Jul
During the 2018 CIO Innovation and Transformation Summit, EXIN introduced VeriSM™ to China. The conference was a great success and attracted more than 1000 registrants. Following a careful and thorough selection process, 200 CIOs from large companies were invited to participate. The summit was hosted by JSC Cloud (CIO Innovation) and took place on the […]
01
Jun
Jun
In presentations and trainings I have given about VeriSM so far, I noticed a recurring pattern among participants. They came from various service providers. Often organizations with traditional divisions between customer contact, development, production, delivery, IT and finance. This pattern was doubt whether their organizations, as service providers, were mature enough to tear down walls between silos […]
25
Apr
Apr
This week, EXIN is proud to be on CIO.com with an article and a webcast looking at the progress of Digital Transformation and how VeriSM can enable organizations to embrace the digital age. With the digitization of companies gathering in pace, it is essential that the focus shifts from the known ‘ways of doing things’ […]
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