Protect Your ITIL® Investment with VeriSM™ White Paper by Stephen Mann
The IFDC has published a fascinating white paper by Stephen Mann that looks at protecting your ITIL investment when choosing to adopt VeriSM™. The white paper covers topics including 'The Current State of ITSM', 'Differentiating Between “Approach Types”', and 'VeriSM™ and ITIL Work in Tandem'. Download it below.
What is a white paper?
A white paper is an authoritative report or guide that helps solve a problem. White papers are used to educate readers and help people make decisions, and are often requested and used in politics, policy, business, and technical fields.