Meet David Barrow – Expert consultant and author

“As a consultant, having the Digital Service Manager badge acts like a shop window display for potential customers, as it helps them to evaluate my skills far before engaging me.”

Meet David Barrow, expert consultant and author! David earned the Digital Service Manager badge after completing the full certification trail. As he said, “sitting the VeriSM exam (and failing it on my first go) changed things for me: it set me on this path where I am now an author and speaker as well as hosting my own series of Podcasts”!

“To me, the most important thing about being a Digital Service Manager is using the skills and behaviours learnt to co-create value with my customers, colleagues, and myself”.

Curious to know more about our Digital Service Manager Career Path? Hear it directly from the experts!