Na DeServ acreditamos fortemente no papel fundamental da educação. Nosso objetivo é ajudar profissionais com diferentes experiências na melhoria de suas habilidades utilizando como meio cursos e certificações EXIN que não são focadas em produtos e sim em conceitos. Estamos convencidos de que o foco humano é a chave para novos produtos e serviços inovadores que encantam os clientes.
Available qualification programs
The EXIN Information Security Management (based on ISO/IEC 27001) certification program is designed to instill a security-conscious mindset for employees on every level within organizations. Each of the exams includes practical skills for handling confidential information. Professionals benefit from learning the essentials of managing in-house security policies from set up to implementation and monitoring. EXIN Information Security qualifications are based on the international standard ISO/IEC 27001.
EXIN Agile Scrum is the world’s first certification program to combine Agile service management with the Scrum process framework. Scrum is being used by over 70% of Agile teams* which makes this an ideal combination. The advantages of using Agile include increased productivity, improved visibility and being better able to deal with changing priorities. These benefits have led to it being adopted across a wide range of disciplines and organizations and not just in software development.
*The 10th Annual State of Agile report
Within the European Union regulations and standards regarding the protection of data are stringent. The General Data Protection Regulation (GDPR) went into force in May 2016 and organizations had until May 2018 to change their policies and processes to ensure they fully comply. Companies outside Europe will also need to comply when doing business in Europe. One of the solutions to comply in time is to qualify staff. Having certified professionals with the right level of knowledge can help prepare your organization to face these opportunities. The EXIN Privacy & Data Protection program covers the required knowledge of legislation and regulations relating to data protection and how this knowledge should be used to be compliant.