Vipin’s Story

The reason I choose EXIN is that they are one of the leading providers of certifications globally. The EXIN portfolio offers a lot of variety in terms of the domains and knowledge regarding Service Management and Emerging Technologies. With so many different certifications in the EXIN portfolio, anyone browsing through it will definitely find certifications of interest to them!

I personally chose to get a Service Integration and Management (SIAM) certification because I wanted to enhance my knowledge and implement this methodology in my department. Handling multiple vendors enables you to shift your focus from service delivery to your customers and sort out issues with the different vendor communities. SIAM introduces competitiveness between service providers while also increasing accountability.

Vipin Bhardwaj Vipin Bhardwaj is an accredited trainer who has conducted over 240 training sessions in various domains, such as Cyber Security, SIAM, Agile, and DevOps. He has 13 years of experience working in IT Service Management for companies, including IBM and Standard Bank. Vipin also has six years of experience designing programs, content development, and the facilitation of organization development workshops.