Certified Information Technology Operator

Certified Information Technology Operator

EXIN EPI® CITO® is designed to test the skills and knowledge required of a modern IT professional working in entry-level IT. The certification covers the fundamental processes of IT operations.

Who is this certification for?

CITO is intended for aspiring and existing IT professionals who are at entry level or have up to two years of working experience in IT. It is recommended candidates have a basic knowledge of (operating) systems, network and/or applications, and service desk operations.

Main subjects

IT Strategy
IT Organization
Vendor Selection / Management
Project Management
Application Management
Service Management
Business Continuity Management
Risk Management
Information Security Management

Required reading

Course material is provided by the training provider

  • Details
  • Downloads
  • eCF
Duration: 1 hour
Number of questions: 40 (Multiple Choice)
Pass mark: 65%
Level: Foundation
ECTS credits: 2
Available languages: English
Requirements for certification: Evidence of training of CITO® by an EXIN accredited training provider.