Balkrishna’s Story

Why did you choose to get certified with EXIN?

EXIN has a clear strategy when it comes to defining clear learning paths. They come up with new materials which are in sync with industry requirements. For example, Service Integration and Management (SIAM), VeriSM, Agile, and Cloud Computing.

What did the certification bring you? / What’s the certification’s value for you?

Being certified as an EXIN Service Integration Manager advanced my capabilities as a service management professional. Furthermore, I was able to utilize my past experience in Service Management which helped me to progress further in Service Integration and Management.

I would definitely go for further training and certifications with EXIN.

Why should others get certified with EXIN?

I would recommend EXIN to all my colleagues in Service Management and who would like to make career progress in this field.

EXIN Certifications are aligned to Industry Requirements which are recognized globally.


Balkrishna Shirgaonker

Balkrishna Shirgaonker is an EXIN Service Integration Manager,ITIL® EXPERT – Senior Consultant currently working with Capgemini-Mumbai since August 2016 and currently in his role as Availability Manager. He has 15.5 years of experience of in Service Management.

His main areas of expertise in Service Management are Service Operation, Service Transition, Service Design and Continual Service Improvement modules. He has worked across Operation and Continual Service Improvement, had involvement with functional ticketing tools and been a project lead to create Service Catalog, Availability, Capacity Reports, Change and Release management Reports. He has worked in Retail, Banking, Oil & Gas, Chemical and Internal IT Support across the US, EMEA and APAC.