VeriSM™ Plus

VeriSM™ Plus looks at progressive practices and how they relate to Service Management. The certification focuses on the impact of progressive practices and innovative technologies on modern Service Management.

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Please note - As of 31/21/2022 - this certification is no longer available.

Certification information

Please note – From 31/21/2022 – this certification will no longer be available. If you wish to obtain this certification, please book your exam before this date.

VeriSM™ Plus has been created to offer professionals with a background in (IT) Service Management the opportunity to bridge into VeriSM™ Foundation. Candidates who already have a Service Management Foundation certification (for example EXIN IT Service Management based on ISO/IEC ISO 20000, EXIN SIAM, IT4IT or ITIL) only have to successfully pass VeriSM™ Plus to attain the full VeriSM™ Foundation certification.

The Service Organization
People and Organizational Structure
The VeriSM™ Model
Progressive Practices
Innovative Technologies
Getting Started

VeriSM™ – A service management approach for the digital age
Claire Agutter, Rob England, Suzanne D. Van Hove, Randy Steinberg
Van Haren Publishing: December 2017