EXIN BCS SIAM™ Foundation
EXIN BCS SIAM™ Foundation tests a candidate’s knowledge and understanding of the terminology and the core principles of SIAM. This certification covers subjects including the potential benefits, challenges, and risks of implementing Service Integration and Management.
Who is this certification for?
Service Integration and Management Foundation is aimed at professionals who want to implement SIAM methodology in their organization and in particular professionals who are already working with IT Service Management processes. It is also intended for providers that want to implement and manage Service Integration and Management models.
Main subjects
Introduction to Service Integration and Management
Service Integration and Management Implementation Roadmap
Service Integration and Management roles and responsibilities
Service Integration and Management practices
Processes to support Service Integration and Management
Service Integration and Management challenges and risks
Service Integration and Management and other practices
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